Refund Terms
At AELTHARIS, customer satisfaction is our utmost priority. For this reason, we have established the following refund terms to ensure clarity and transparency.
Eligibility for Refund
Refunds are applicable under the following circumstances:
- The service provided was not delivered as outlined in the agreement due to a fault of AELTHARIS.
- A request for cancellation is submitted within 14 days of purchase, and the service has not yet commenced.
Non-Eligible Cases
Refunds will not be issued in cases such as:
- Change of mind post-purchase after service initiation.
- Breach of terms and conditions stated in the service agreement.
Refund Process
To initiate a refund, please follow these steps:
- Contact our customer support team at [email protected] with your request and relevant details.
- Our team will review your request and respond within 5 business days.
- If approved, the refund will be processed within 10 business days via the original payment method.
Contact Information
If you have any questions regarding our refund terms, please do not hesitate to contact us:
AELTHARIS Customer Support
Phone: (888) 123-4567
Address: 123 Business Park Drive, Suite 100, Corporate City, CA 90210
Thank you for choosing AELTHARIS.